Customer Service Specialist-Full time
Main Responsibilities
• Ensure accuracy in order processing and inventory, facilitating the smooth operation of the entire supply chain process.
• Responsible for the daily operations of the warehouse, including but not limited to goods receipt, counting, and dispatch.
• Maintain close contact with customers to understand their order and logistics needs, providing timely solutions.
• Address customer inquiries and complaints, ensuring issues are resolved promptly.
Job Requirements
• Possess excellent customer service skills and the ability to build strong client relationships.
• Proficient in computer office software, such as Excel, Word, and ERP management systems.
• Demonstrate a flexible and proactive attitude, excellent communication and coordination skills, and the ability to solve problems and handle emergencies.
• Chinese, German, and English in good working knowledge
• Students studying supply chain/warehousing/logistics/international trade or individuals with relevant work experience are preferred.
Benefits
• Open to recent graduates, providing professional training required for the position.
• Healthy and friendly working environment.
Working Hours
Monday to Friday, 9:00-17:30
Location
Nettetal